Use the form below to send a message straight to the FoodParks support team.
What happens after you send it
Your subject and message go to the FoodParks support team by email, along with an address to reply to. If you're signed in, that's the email on your account — you don't need to type it. If you're signed out, add the email you'd like the reply to reach.
Once it's sent, this page shows a confirmation that your message is on its way. If your browser has scripting turned off, the message still sends and still reaches the team, but that confirmation doesn't appear — so if the page comes back looking unchanged, don't send it a second time.
If it doesn't send
When something stops a message going out, the page comes back with a notice in place of the confirmation instead — either asking you to check that the subject, message, and email address are all filled in, or saying your message wasn't sent and to try again or email support@foodparks.io directly. Nothing reaches the team in either case.
What you had typed is put back into the form so you can fix it and send again without retyping. Your draft is kept in your own browser tab only — it is never sent anywhere — and it's discarded as soon as a message sends. Like the notices above, restoring it needs scripting: with scripting turned off you'd retype the message yourself.
What to include
The more specific your message, the faster the team can help. If it's about a particular listing, truck, or application, name it — that helps support find it quickly.
Other ways to get help
FoodParks doesn't offer phone support or live chat. The form above is the quickest way to reach the team, and it sends to support@foodparks.io — so if you'd rather write from your own mail app, emailing that address directly reaches the same place. A few common questions already have their own answers:
- Wondering if FoodParks handles payments? See Does FoodParks handle payments?.
- Need to report a listing, truck, or user? See Reporting a listing, truck, or user.
- Trouble with a sign-in code? See Didn't get your sign-in code?.
For anything else, send a message above and the team will reply by email.